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Transport Officer

Employer
Essex County Council
Location
England, Essex, Chelmsford
Salary
£27087 - £31868 per annum
Closing date
12 Jul 2024

View more

Sector
Transport Planning
Job role
Officer
Contract Type
Contract

Job Details

Transport Officer

Fixed Term, Full Time

£27,087 to £31,868 per annum

Location: Chelmsford

Working Style: Anywhere worker

Interviews: 25th July 2024

Please note this is a fixed term contract opportunity for a period of 2 years.

The Opportunity

Transport officers will work as part of a flexible, customer focused team fulfilling activity within the Community and Education Travel team in the Integrated Passenger Transport Unit (ITPU). This role will support delivery of the Councils portfolio of transport services to ensure that a high-quality transport service is provided to the people of Essex.

Transport Officers in the ITPU will undertake research and analysis using specialist IT solutions to apply their knowledge of services and the transport network to contribute and lead projects throughout Essex. In addition, work collaboratively with suppliers, partner organisations and stakeholders to highlight local solutions to secure accessibility to key services.

Working with service managers and colleagues across ITPU, transport officers will provide insight to the strategic vision of integrated transport by challenging the traditional segregation of activities and will have the ability to identify opportunities to integrate transport to maximise transport solutions in Essex.

Accountabilities

  • Use knowledge, experience, and analysis to deliver transport to passengers across the County, supporting ITPU leaders to shape the network of transport services to ensure outcomes for citizens are met.
  • Process requests and information in accordance with guidelines, ensuring deadlines, target and performance indicators are met and maintain passenger and financial records in accordance with legislation.
  • Work collaboratively with colleagues across ITPU to manage financial processes and record both spend and income and analysis to provide advice to managers on service performance and opportunities for efficiencies
  • To oversee operational delivery of passenger transport contracts and suppliers to ensure performance and improvements are monitored and highlight issues to relevant managers to agree appropriate actions.
  • Be part of a customer focussed team to ensure complex situations are dealt with in a timely manner working with partners and stakeholders to resolve operational issues in a proactive manner
  • Contribute to activity which ensures service levels and costs are applied to ECC's service provision that maximise the benefit to local residents and ensure local solutions to ensure ECC financial risks are managed.
  • Oversee bus registrations and contribute to impact assessments to determine service levels following changes to the network. Coordinate outcomes, implement and evaluate consultations.
  • Support implementation of integration projects to ensure outcomes are met, working with cross boundary colleagues when necessary and provide recommendations and feedback to managers on collaborative opportunities including digital and self-serve options
  • Work collaboratively with partners to ensure the best overall outcome for the people of Essex, whilst protecting ECC's interests ensuring compliance with all external and internal regulations.

The Experience You Will Bring

  • Educated to degree level or the equivalent by experience
  • Knowledge of procurement and contract management processes and ensuring compliance.
  • Excellent negotiation and influencing skills with ability to persuade stakeholders
  • Evidence of successfully delivering outcomes in in a complex, customer facing environment
  • Evidence of continuing professional development.
  • Experience of delivering public services in a complex, multi-stakeholder environment.
  • Evidence of working collaboratively across an organisation and reconciling diverse and competing interests successfully including experience of working in a political environment, skills in understanding and responding to different perspectives and taking a cross organisational perspective.
  • To have a good awareness of industry and commercial legislation and current issues.

To read more about us please visit: Climate, Environment and Customer Services

Why Essex?

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, register here to be part of our new Essex Talent Community.

If you have queries on this role or require anything further, please email Resourcing.Team@essex.gov.uk

Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page.

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Company

Why Essex?

Essex County Council covers 1,300 square miles from Constable Country to the Thames Estuary. From the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career.

We celebrate difference and work to ensure that no one is disadvantaged when accessing services, employment or public life in Essex. We’re proud to be a Disability Confident Leader. We’re committed to interviewing all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We’re also committed to interviewing all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Free to deliver big

We recruit creative, ambitious, talented people, and free them up to think – and deliver – big.

We’ve made substantial changes in recent years, reorganising how we’re structured and how we work, so we can protect the most vulnerable and enable our economy to grow. Join us and you’ll be trusted to take control, manage change and make a lasting impact. You’ll be able to call upon external partners and suppliers to help you deliver. More importantly, talented, trailblazing colleagues – including many industry-leaders – will be right by your side to share ideas, knowledge and experience.

Find out how Essex County Council is changing, and how you’ll fit in.

Employee Recognition & Engagement

Here are some of the things we have in place to give our employees a sense of belonging, involvement and recognition. 

Employee Networks:

  • Ethnically Diverse Employee Network (EDEN)
  • Carers Forum 
  • Christian Network 
  • Disabled Employees Network 
  • Lesbian, Gay, Bisexual, Transgender and Questioning Network
  • Parents Network 
  • Women’s Network
  • Men’s Network
  • Young People and Apprentice Network. 

You Make The Difference’ Awards - giving employees the opportunity to nominate individuals or teams who go above and beyond for our residents.

Employee Surveys – where we listen to the voices of our people and take action on what we hear.

Employee Panels – giving you the opportunity to feed back on a range of policies and initiatives, network with colleagues and influence far-reaching changes.

Learning and Development

We have developed diverse learning opportunities to support our people to grow both personally and professionally. This includes:

  • A large suite of online training and tools
  • Dedicated learning events such as ‘LearnFest’ – our flagship annual celebration of learning
  • Apprenticeships for both new and existing colleagues
  • Financial support to achieve professional qualifications
  • Support from subject matter experts 
  • The opportunity to share your own expertise to up-skill colleagues
  • Leadership and executive coaching
  • Learning on demand
  • Career pathways

Rewards and Benefits

  • Family Friendly flexible Working
  • Generous holiday and special leave allowances (including the option to purchase extra holiday)
  • Local Government Pension Scheme
  • Life Assurance of three times annual salary
  • Volunteering leave (up to 4 days per year)
  • Employee wellbeing and counselling
  • Travel discounts & season ticket loans
  • Learning and Development opportunities/coaching & mentoring
  • Payment of professional fees for approved professions
  • Eye care vouchers
  • Lease car scheme (dependent on business needs)
  • Up to £8,000 relocation package (subject to terms and conditions)

You’ll also have access to MyReward, a unique platform for Essex County Council employees to gain various discounts and savings.

Your Wellbeing

At Essex County Council we are committed to supporting the wellbeing of our people. We work closely with our employees to provide wellbeing support based on their needs. We strive to enable the right environment, conditions, and behaviours so individual and organisational wellbeing is embedded in everything we do.

Join us and get Inspired to do More.

Company info
Website
Telephone
0845 743 0430
Location
County Hall
Market Road
Chelmsford
Essex
CM1 1QH
United Kingdom

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