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Lead Business Change Analyst

North Yorkshire Council
Whitby, North Yorkshire
£48,474 - £52,504
Closing date
27 May 2024

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Job role
Contract Type
Full time

Job Details

In April 2023, 8 district, borough and county councils came together to form the third largest unitary council in England, North Yorkshire Council.  We are the region’s largest employer exceeding 15,000 people. 

The newly formed North Yorkshire Council is now on a journey of consolidation, change and evolution. Our Transformation Service is leading the council through these changes, so it’s a very exciting time to get involved as part of our Business Analyst team. 

To support this change agenda, we are looking to recruit for the newly created role of Lead Business Analyst. This role will report to the Head of Business Analysis and is a critical role to also lead and support a team of skilled and professional Business Analysts. 

• Do you enjoy analysing problems, identifying opportunities, and delivering practical solutions?  

• Do you want to see your work have a positive impact and bring improvements to North Yorkshire?  

• Are you passionate about making public services more effective and efficient and working at the centre of a major local government reorganisation and transformation?  

• Do you enjoy being a team player, working collaboratively and professionally with others to deliver the best outcomes?

• Do you enjoy developing people and teams to succeed and reach their potential? 

If so, then this role is for you! 

As a Lead Business Change Analyst you will be working in a pivotal role at the heart of transforming our new organisation to be an effective modern unitary council.

This is a career enhancing and self-fulfilling opportunity.  You will help shape services by developing and embedding business change principles, ensuring that initiatives and opportunities progressed are the right ones for North Yorkshire Council, whilst delivering a great customer experience to North Yorkshire citizens. 

In this role you will: 

• Work with a wide range of senior stakeholders across the Council to identify opportunities for change. 

• Develop and present cases for change to senior management and Council partners. 

• Manage and undertake a range of analysis activities to further define opportunities, benefits, and action plans. 

• Understand and represent the customer interests, requirements and perspectives throughout analysis work and project lifecycles. 

• Review the impact and success of initiatives, to assess and quantify the extent to which benefits have been realised. 

• Be part of the management team of a supportive and dedicated Business Analysis team, who are committed to delivering positive change. 

Essential Experience 

• Senior level communication and interpersonal skills. 

• Setting (and continuously improving) standards in business analysis. 

• Experience of leading, managing and developing professional Business Analysts to deliver to high performance standards.

• Experience of aiding, supporting and progressing business change in large organisations.

Essential Qualifications 

• Educated to degree level or equivalent experience. 

• Evidence of on-going commitment to CPD 

• Senior level analysis qualifications, e.g. BCS business analysis diploma (or higher), Lean, Six-Sigma Green Belt (or higher), or equivalent demonstrable experience. 

Working at North Yorkshire Council 

North Yorkshire really is a stunning, vibrant county with safe communities and excellent education. It is rich in heritage and culture, in a backdrop of outstanding natural beauty, vibrant cities, market towns, quaint villages, stunning rural and coast landscapes. We can also boast having three towns in the top ten of the UK Halifax quality of life survey. 

We welcome and celebrate diversity and inclusion and the strengths that this brings to our communities and workforce. We aim to provide excellent and efficient local services enabling everyone to fulfil their potential. To do this we give everyone equal access to services and job opportunities. 

As a North Yorkshire Council employee, you will have access to some great benefits. You can read all about them on our website: Total rewards | North Yorkshire Council Benefits include: hybrid working policy, access to our generous local government pension scheme with AVC options if you so wish, up to 34 days of annual leave and flexi-leave, health, wellbeing and development opportunities. 

Work Location

Having offices in Harrogate, Malton, Northallerton, Richmond, Scarborough, Selby, Skipton, Whitby, you can work in the office most local to you as your base of work. 

We attend the office at least 1 day per week where we focus on service planning, supportive supervision and coaching and professional develop alongside our business as usual tasks. The rest of the week we work remotely, and this might often include working from other offices and/or working from home depending on where it is most effective to work from.

Some travel to key locality offices (Northallerton, Harrogate and Scarborough) may be required based on business needs.

You might notice that we have multiple job postings as we are advertising that a candidate can work in any office location. However, you only need to apply once for this role. Please include your work location preference in your application.

For further information or an informal discussion about the role please contact Gary Hughes at 

To apply please click the Apply Now link below.


From the 1st April 2023 the eight district, borough and county councils in North Yorkshire merge to form the new Council, serving 611,000 residents.

The County of North Yorkshire is the largest County in England and Wales. Within the county are 598 square miles of the Yorkshire Dales National Park, and 530 square miles of the North York Moors National Park. The county is included in the Yorkshire and Humberside Region.

Whilst the economy of the County has traditionally been dependent on agriculture and tourism, there is a fast growing high technology base and this, together with other forms of light manufacturing industry, is of increasing importance. The Council has an active policy of economic development and the predominantly rural character of the County is highly attractive to high technology businesses as well as the traditional industries of farming, food production and tourism. The County contains several centres of great historic interest, market towns that invite light industrial development, the modern coalfield area in the South, scenic, lightly populated upland areas and the extensive lowland area in the Vale of York.

With a brand new Council, newly elected members, the prospect of a new combined authority as well as its’ first ever mayor, North Yorkshire is on the cusp of a new dawn. The county already has firm foundations - a strong culture and identity which is rich in heritage; thriving communities where the people and places are resilient and innovative; beautiful scenery with stunning landscapes, quaint villages, market and coastal towns; plus the vibrant cities of York and Leeds just on the doorstep.  This amazing county combines the best of the traditional and the modern, and is widely regarded as one of the best places to live in the UK.  North Yorkshire is a great place to live, work and do business.

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