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Revenues Officer

Employer
Telford & Wrekin Council
Location
Telford, Shropshire
Salary
£20,444 to £22,129
Closing date
12 Jul 2022

View more

Job role
Officer
Contract Type
Full time

Job Details

Telford & Wrekin Council are looking recruit a permanent full time Revenues Officer to join our busy team and help shape the future of our service. Full training and ongoing coaching/mentoring will be given. Homeworking will be considered for the right applicants.

We are an agile organisation that embraces innovation to address the changing public sector environment, and puts improving the quality of life of all local people at the heart of everything we do.

We are looking for ambitious individuals to join the Revenues Service. Is this the right opportunity for you to change your career? Do you thrive in a challenging environment? Can you make a difference for our customers and your team? Do you have what it takes to improve an already excellent service? Join us and help build on this success. 

We are seeking a permanent Revenues Officer to undertake a role in either our Billing or Recovery sections.

You will be part of our award winning Revenues Team, responsible for either the Billing or Collection of Council Tax, Business Rate and Miscellaneous Income accounts (Sales Ledger).

Full training and ongoing coaching/mentoring will be given.

We are looking for individuals who are committed to delivering a quality service to the Telford & Wrekin customers.

If you think you are a good all-rounder then this role could be for you.

Homeworking will be considered for the right applicants. 

In Revenues you need a broad skill set, as you will be dealing with a wide variety of people, from council tax payers, businesses, benefit claimants and other support agencies.

You will need to be good with numbers, have an ability to interpret and explain legislation, and be proficient with using IT systems. 

The post holder should possess 4 GCSE’s, grades A – C, including Mathematics and English Language, or equivalent NVQ or other relevant qualification. 

Knowledge surrounding the legislation for the billing and collection of Council Tax, National Non Domestic Rates, Benefit Overpayments, and Sundry debt income is desirable however full training will be provided.

Whilst previous experience is not essential, you will require a sound knowledge of education, excellent communication and customer service skills, and a pro-active approach to all areas of work with a keen eye for accuracy. 

For an informal discussion about the role, please contact David Siviter on 01952 383847 or Amanda Edwards on 01952 383886.

To apply please click the Apply Now link below.

Company

Why work for Telford & Wrekin Council?

As a co-operative council, the work environment is innovative, creative and entrepreneurial.

You will be joining an organisation that works hard on a personal and professional level, and most importantly, an administration that serves local communities to the highest possible standards. And, as a council employee, you are entitled to a range of excellent terms and conditions like flexible working hours, a modern working environment and, career progress.

What’s in it for you?

  • Good work/life balance. Work from home. Annual pay increments. Training courses and workshops. Annual Personal Professional Development (APPD) Automatic membership of the Local Government Pension Scheme. Discount on products and services, such as theme parks and discounted travel. Free parking for employees.
Company info
Website
Telephone
01952 380000
Location
Addenbrooke House
Ironmasters Way
Telford
Shropshire
TF3 4NT
GB

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