Parking Team Leader

Are you pro-active? Do you have excellent customer service skills?

We have an opportunity for a Parking Team Leader to join our team in West Cumbria, as part of the wider Cumbria Parking Services which promotes road safety and traffic movement by managing the available on-street parking and enforcing Traffic Regulation Orders across Cumbria.

About the Role

The Parking Team Leader role involves managing the parking enforcement team in the West area of the County, covering Workington, Whitehaven, and the surrounding areas. It will involve liaising with members of the public and councillors and programming the workload and rota system of the parking team.

The Parking team is responsible for enforcing the waiting restrictions and advising members of the public on parking issues.

The role also involves liaising with the public and stakeholders and working with colleagues both within the highways service and throughout the County Council.

This is a predominantly office-based role with some site work/meetings, and you will be responsible for ensuring all activity is undertaken in accordance with the relevant legislation and Cumbria County Councils service procedures

You will represent the Council and promote a good relationship with the general public and members by providing advice and information concerning all aspects of parking activities and related matters.

Who we are looking for

The ideal candidate will be proactive, have excellent customer service skills, and a flexible approach. We are looking for an effective communicator, with previous experience of enforcement and dealing with customer enquiries.

If would like more information about this role, please contact Sean.green@cumbria.gov.uk

This role requires a standard DBS check

What we can offer you

Cumbria County Council is a modern, vibrant place to work offering a range of staff benefits, including:

• Excellent training and development offers
• Flexible working opportunities
• Opportunity to join the Local Government Pension Scheme
• Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
• Various perks and discounts schemes, including money off your phone contract and local gyms
• Competitive rates of pay 

Equality, Diversity, and Inclusion

Cumbria County Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

As a Disability Confident Employer, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

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Please read the Supporting Information:

Post Specification

Role Profile

To apply please click the Apply Now link below.