Technology and Change Apprentice (Schools ICT Sales and Development Team)

North Yorkshire
£18,097 - £18,828
24 Nov 2021
05 Dec 2021
Contract Type

Grade C

Salary: £18,097.96 - £18,828.59

Contract: 2 years Apprentice Fixed Term (potential to become permanent).

Location: County Hall – Northallerton – Hybrid Working

Do you have a basic knowledge of PCs, Laptops and hardware? Are you someone who enjoys working with people and has an understanding of effective customer service? Are you looking for a role which will develop your technology skills?

We have a fantastic opportunity for someone looking for an apprenticeship to join our ICT Development and Sales Team.

Our team

Schools ICT, is a traded service of North Yorkshire County Council, and are part of the wider Technology & Change Service who work closely with North Yorkshire Education Services as part of NYCC’s commercial services. Over the last 26 years, Schools ICT have built a solid reputation for delivering high quality, customer focused ICT support and development services. Our 54 staff currently provide services to more than 500 educational and commercial customers.

The role

Working under the direction of ICT Development Manager you will be part of the Sales and Development Team, supporting customers and colleagues with ICT, Hardware, Software and License sales requests and orders. Build strong relationships, with colleagues, customers and suppliers and liaise with 3rd party suppliers to ensure a high level of communication and customer satisfaction.

You will join an established team of two Development Support Officers delivering high level customer service with sales requests, quotes, and orders.

What you will bring

Ideally, you should hold a level 2 English and Maths or equivalent qualification. Have basic knowledge of PCs, Laptops and hardware and Microsoft packages such as Word, Excel and Outlook and can input data accurately. Have excellent written and oral communication skills, and be able to organise and present data.

What’s in it for you?

We will support you through your apprenticeship to complete the IT Technical Salesperson, Level 3 Apprenticeships. As a Student you are entitled to apply for the Student Union card offering hundreds of discounts throughout your apprenticeship period, in addition to this you will also have our NYCC benefits such as salary sacrifice schemes for modern technology and cars, flexi-time scheme. See our Total Rewards brochure for more details.

Contact and apply

 If you would like to speak to someone about the role, please contact Nic Watters at

 Key dates:

Closing Date: Sunday: 5th December

Interview date: 13th December

Interviews will be held by Teams