Housing Options Worker

York, North Yorkshire
£24,943 to £27,067 per annum
02 Nov 2021
29 Nov 2021
Job role
Contract Type
Full time

This post is not suitable as a job share opportunity.

 The Housing Options and Support Team at York City Council are looking to appoint 3 Full time Housing Options Workers.

These are permanent posts, to work as part of the Housing Options Team to deliver support and legal duties under the Homeless Reduction Act 2017, including general advice, prevention, relief and main duty decisions, to those who are homeless, or at risk of homelessness.

The role;

You will be dealing with prevention and relief case work in office, home and community settings.

The role will focus on preventing and relieving homelessness and proactively exploring housing solutions for people who are homeless, or at risk of homelessness in line with legislation, policy and process.

You will manage an active caseload and be responsible for legal duties and decisions in accordance with legislation (Housing Act 1996 and Homeless Reduction Act 2017).

Key skills and experience required;

  • Knowledge of housing legislation, especially homeless legislation, landlord and tenant law and welfare benefits and debt work
  • Relevant advice work in statutory / voluntary sector.
  • High standards of written and oral communication.
  • Good interpersonal skills and ability to adapt in changing situations.
  • Ability to interpret and explain complex legislation.
  • Computer literate including knowledge / experience of specialist systems.

The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C1: Can express him/herself fluently and spontaneously, almost effortlessly. Only a conceptually difficult subject can hinder a natural, smooth flow of language.

For further information or an informal discussion please contact Judi Dove, Housing Options Manager judi.dove@york.gov.uk  or on 01904 551219  

Closing date: Monday 29  November at 12 midnight

Interview date: To be advised