Graduate Trainee – Service Transformation

County Hall Campus
First six months at £19,171, second six months at £19,945, final 12 months at £22,021
19 Jul 2021
01 Aug 2021
Contract Type

As our Graduate Trainee you will work closely with experienced and dedicated Technology and Change professionals both within directorates and corporately, to support a range of initiatives to deliver the Council plan, our vision and strategic priorities, whilst gathering and analysing service requirements to supporting the transformation of services.

You will have the opportunity to develop project management skills and lead on specific areas of development, gain a good understanding of research, analysis, report writing and presentation skills as well as learn to gather service requirements through a range of methods, and present findings in a clear and concise way, review operational processes and research best practice to identify risks, issues and opportunities for service improvement, and manage delivery of tasks to ensure delivery to deadline, providing status reports and escalating issues as appropriate.

In addition to dedicated support and training, you will gain experience from working with highly skilled professionals and other partnerships, both within the Council and with partner organisations. You will also develop a good understanding and experience of working for a large, highly regarded organisation and gain knowledge of T&C professions across a range of functions.

What you will bring

As Graduate Trainee – Service Transformation you will need to be articulate, confident and resilient with exceptional influencing skills and a keen customer focus. You will also:

  • Educated to degree level
  • Have experience of project work and good understanding of how policies and procedures can be applied in practice
  • Exceptional IT skills and the ability to interpret and analysis data
  • Problem solving and the ability to find innovative solutions

About our corporate graduate development programme

These roles will form part of our corporate graduate development programme which offers you the opportunity to develop a wide range of skills in roles supporting the operational delivery of frontline services. These positions will be fast-paced and will require individuals who can demonstrate resilience and an ability to develop creative solutions to help shape services of the future.

This is a two year programme and will integrate training within the operational job role. It will include a variety of training and development opportunities which will be undertaken in a group setting with other graduates who join the 2021 cohort. We are committed to helping you secure a position with NYCC at the end of your programme and you will be able to apply for internal and external vacancies which arise. The learning and development you gain through the programme will strengthen your ability to secure further employment.

For full details of the Graduate Programme including Training, development and support please visit our Campaign Site:

What you will get in return…

We want you to work to live not live to work, we want you to enjoy the things in life that really matter to you and this is important to us. We can offer you a range of employee benefits including a competitive salary, generous leave entitlement, flexible working hours, a government pension scheme and access to our ‘Everybody Benefits’ package which includes a variety of retail discounts.

Key dates:

Closing date: Sunday 1st August
Interview date: Week commencing 9th August TBC.