Technical Officer (Environmental Health)
These roles can be fixed term or casual based on the candidate, if you have any enquiries about this please see contact details below.
As a Technical Officer you will help to deliver our Environmental Health Services to the residents and businesses of Kirklees. You will provide support and participate in Environmental Health procedures to influence changes in behaviour and maximise opportunities to improve service delivery.
Your main responsibility will be to investigate and resolve issues relating to Covid-19 as part of our response team, though you may be expected to work flexibly with the wider team to support business need. You will listen to residents and address concerns. This will involve drafting letters, making telephone calls and making visits to people’s homes to influence positive changes in behaviour and keeping accurate and comprehensive records. You will need to develop a good knowledge of the law and be able to explain this to customers in non-technical terms. You will review evidence and assess situations against criteria e.g. nuisance, annoyance, and legal compliance.
You will have proven experience of communicating effectively and respectively with difficult customers as well as the ability to use IT systems and record information accurately.
Requirements for this role:
- It is essential that you hold a full and valid driving licence.
- Proven experience of communicating effectively and respectively with difficult customers.
- Ability to use IT systems and record information accurately.
- Literacy skills to prepare letters and notices etc.
- Holds a full valid driving licence.
- Understands Health and Safety as it relates to the role and the measures which need to be put in place to do the job safely.
- Ability to carry out some physically demanding work.
At Kirklees Council, we want to support your professional development to give you the right skills, confidence and support to really achieve your potential. We offer a variety of courses and training designed for this exact purpose.
We value the importance of having work life balance, so this is why we offer provisions such as flexible-working, generous holiday entitlement, a variety of special leave policies, employee healthcare services and a childcare voucher scheme.
You will be required to work flexibly, including evenings, weekends, occasional night shifts
For further information about these roles, please contact Martin Wood on 01484 221000.
28 February 2021, 11:55 PM
To apply for this job as a secondment you must be a substantive employee of the Council with over 6 months continuous service and have successfully completed your probation period.
Applications for secondments will only be accepted if approved by your manager, you will be asked to confirm on your application form that you have the relevant permission.
If you are refused permission to apply for a secondment please contact HR Recruitment to register the refusal.
We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.