Tenancy Relations Officer

Camden, London (Greater)
£45,504 to £52,786
26 Sep 2019
13 Oct 2019
Job role
Contract Type

Camden is focused on creating the conditions for people to lead high quality and fulfilling lives. We are committed to delivering frontline services in an efficient and professional manner reaffirming our responsibility to quality of life for our communities.

We have been successful in securing funding through the MHCLG Controlling Migration Fund. We are seeking an operations manager to lead on delivering the project objectives of addressing rogue landlords and letting agents within Camden exploiting migrant tenants living in unlicensed and dangerous HMOs. The role will require you to manage a small multi-disciplinary team of staff, leading on monitoring progress and reporting outcomes. The role will require you to lead on case investigations, serve notices, take prosecutions and other high level interventions and provide professional advice and guidance to officers, members and other services, ensuring the delivery of the project outcomes

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

To be considered for this vacancy it is essential for the post holder to hold BSc/MSc or Diploma in Environmental Health and hold the EHRB certificate of registration in Environmental Health. The successful candidate will possess excellent working knowledge/understanding of the legislative framework in relation to Private Sector Housing and experience in its application to casework. You will be able to demonstrate your involvement in managing, organising and coordinating cross-service projects, and identify how this has led to a successful outcome. The ideal candidate will have an organised approach to their own workload whilst dealing with conflicting priorities and a focus on delivering excellent customer service alongside extensive experience of working collaboratively with internal and external partners to identify innovative and creative approaches to the project objectives.

About Camden 

Camden’s main offices are located in modern, award-winning offices at King’s Cross. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme.

Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative, flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.

Click HERE to see the full details of our excellent benefits

Make it work for you. Make it your Camden. 

Discover and Diversity

To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website

If you want to find out more about what it’s like to work at Camden to help you decide whether we’re a good fit for you, please click HERE to complete our online scenario based questionnaire. Please note, this does not form part of the application and will not be used as part of the selection process.

How to apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in this Job Profileattached at the bottom of this Advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions. 

Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk, or post to 5 Pancras Square, London N1C 4AG.

Closing dates for applications: Sunday 13th October 2019

Interviews to be held: Week Commencing 21st October 2019

Please quote reference: 190000OE

To view the Job Profile please click HERE