Casual Theatres Front of House Assistant

Chelmsford, Essex
Grade 2 - £9.00 per hour
13 Sep 2019
29 Sep 2019
Contract Type

Chelmsford City Theatres is recruiting Front of House staff to work during its busy Panto season.  The highlight of our theatre programme, every winter the Theatre welcomes thousands of people through its doors to enjoy its family Pantomime, as well as, live events and film screenings.  We believe that every visit to our Theatre, be it the first time or the 100th should feel special and our talented Front of House staff are the key to this. 

As part of the Front of House team you will be the welcoming face to the Theatre. Working in a fast-paced environment, as part of a diverse team you will offer the highest levels of customer service to all of our patrons. No two days will be the same, as you work across a variety of roles including, merchandise selling, ushering and bar in two different theatre spaces.  This includes the main Civic Theatre and the smaller studio, The Cramphorn Theatre and Picturehouse Cinema.

You must be able to work throughout the festive period from 30th November to Sun 5th January and specifically on Christmas Eve, Boxing Day and New Year’s Day. 

What are we looking for?

An ideal candidate for this role will:

- Have excellent interpersonal & customer service skills

- Be proactive and confident dealing with the general public

- Be able to use their initiative to work in a changing environment

- Work calmly under pressure

- Be comfortable working in a sales driven environment


Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment vetting which includes safeguarding training, obtaining references and ensuring compliance with the Disclosure and Barring Service process.