Parking Business Administrator Level 3 Apprenticeship
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
Brent Council is committed to the continued expansion and development of all apprenticeship programmes. Our apprenticeship schemes at Brent is just one of the ways we grow our own talent within the borough. There is no age limit on an apprenticeship. An apprenticeship can be used for people starting out on their work life journey at the age of 16 or those changing a career for a different working life.
Brief description of the role
Business Administrator level 3 Apprenticeship working in the Parking and Lighting, Environmental Services – Parking Department
This role will support the Brent Parking Team work to provide administrative support for both the Notice Processing Team and Contract Team which form Parking for Brent.
To be competent in the use of the standard word processing systems and parking back office systems used and continue to maintain that proficiency as and when new software packages are added.
To become familiar with relevant traffic and parking legislation.
Respond to customer enquiries on the telephone and in writing, providing information on parking and traffic enforcement issues.
Take an active and committed role in the general activities of the team, and actively promote the unit’s activities whenever possible.
Undertake duties and projects as and when requested in order to ensure flexibility and efficiency is maintained within the scope of the duties.
Undertake any other duties equally with the general level of responsibility of this post
Below is a link to the Apprenticeship Standard that you will be working towards.
Simultaneously undertaking a comprehensive study programme towards the Level 3 apprenticeship. You will gain valuable knowledge and skills which will be an asset to the council and your career. Our apprenticeship scheme offers significant assistance with training and provides the opportunity to improve skills for future career opportunities.
Please note there is an end point assessment at the end of this apprenticeship, which is carried out by an external assessor and will include: A knowledge test, a Portfolio based interview and a Project presentation.