Location: 5 Pancras Square and Regis Road, London
Salary: £48,332 - £59,073
Contract Type: Permanent, Full time, 36 hours per week
Alternative flexible working options available/open to discussion
Click HERE for information on Camden’s flexible working options
This is an exciting time for Parking Operations at Camden; we are undergoing a period of change that will look to harness technological advances to transform how we deliver parking services to our customers and meet the challenges of the future. We’re looking for the right candidate to help us deliver that change and we want to hear from you if you have the drive, knowledge and experience to lead our Operations team through this period of change.
You’ll be managing an enforcement operation and asset management service that is professional, effective and customer-orientated. You will deliver an intelligence and data led operation, managing partnership agreements and contracts with external providers, as well as formulating standard setting specifications and maintaining effective working relationships with a range of stakeholders. This role forms part of the Parking Management team here at Camden so you’ll be regularly interacting with Directors members, officers and external stakeholders to make sound decisions about the service that will have wide-ranging impacts.
You will need strong motivational skills to enable the further development of a large team, developing a performance management culture that delivers the outcomes set out in Our Camden Plan 2025. You will work closely with colleagues across the team and beyond as an expert advisor on the strategic long-term planning and development of the Parking Operations service.
You will have an excellent understanding of parking enforcement policy, procedural and revenue implications of technical developments in parking control, along with experience of managing negotiations with external organisations and contractors.
The ability to communicate effectively both verbally and in writing with members of the public, business representatives, contractors and Council members, including presenting reports to committees and other public meetings is essential to the role. As is your strong stakeholder management skills and your ability to identify opportunities and implement improvements using your own initiative.
Alongside this, you will have experience of managing a team including being able to identify the training needs of staff, deliver training/coaching and motivating employees to deliver first class customer service.
Camden’s main offices are located in modern, award-winning offices at King’s Cross; though you will also be required to work for some of your time at our enforcement base and vehicle pound in Kentish Town. You can expect an exceptional range of benefits including discounted access to the onsite leisure facilities with swimming pool, recognition and reward for high performance with progression and pay increases, flexible and agile working hours and access to a leading pension scheme.
Camden is proud to be the country’s first Timewise council and as part of this accreditation, we work to help parents balance work with childcare. This fits in with our aim to be leaders in innovative, flexible and part-time working that allows for different patterns of care and for parents to share childcare responsibilities.
Click HERE to see the full details of our excellent benefits
Make it work for you. Make it your Camden.
Discover and Diversity
To “discover” more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website
How to apply
To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application form you will be expected to explain how you meet the key requirements for this role listed in the job profile attached at the bottom of this advert. When explaining how you meet each of the requirements, please give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of your actions. Please note, we do not accept CVs submitted without a fully completed online application form.
Camden is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making adjustments or changes for people who have a disability or long-term health condition. If you would like us to do anything differently during the recruitment process, or provide any information in an alternative format, please contact us on 020 7974 6655, email@example.com, or post to 5 Pancras Square, London N1C 4AG.
Closing dates for applications: Sunday 21st October 2018, 23:59
Interviews to be held: w/c 29th October
Please quote reference: 180000VG
To view the Job Profile please click HERE
Camden welcomes new employees on a monthly basis; next available dates for induction are: 19th November, 17th December
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